Level 1 B-BBEE Established 2013 Nationwide

IntelliVoice™ — telephony that saves you money

Modern business telephony designed to cut your call costs, with AI integrated directly into your voice communications.

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Tell us where you'd like to save time or money. We'll come back with a tailored plan.

IntelliVoice

Cut call costs and let AI work in your telephony

IntelliVoice replaces costly traditional phone lines with a flexible, internet-based system that scales with your team. Beyond the savings, AI integrates into your telephony to handle routing, capture and response — so calls turn into outcomes, not missed opportunities.

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Lower monthly call spend

Move off expensive legacy lines to cost-effective SIP/VoIP and watch your telephony bill drop.

Reduce call costs
No costly hardware lock-in
Scales with your team

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AI-integrated voice

AI can route calls, transcribe, capture leads and trigger follow-ups automatically.

Smart call routing
Never miss a lead
Automated follow-up

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Work from anywhere

Cloud telephony that keeps your team connected across offices, sites and mobile.

Remote & mobile ready
One number, any device
Nationwide coverage

Technology partners

Best-in-class telephony platforms

We design IntelliVoice around proven, industry-leading platforms — matching the right technology to your size, budget and the way your team works.

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Yeastar

Powerful, cost-effective PBX systems that scale from small offices to multi-site enterprises.

Flexible on-prem or cloud PBX
Rich call features out of the box
Lower total cost of ownership

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Yealink

Premium IP handsets and conferencing devices with crystal-clear HD voice.

HD audio quality
Reliable, business-grade handsets
Seamless PBX integration

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Grandstream

Versatile, budget-friendly voice and video endpoints for growing businesses.

Excellent value for money
Wide device range
Easy to deploy and manage

Real savings

Legacy PBX vs Jovien SIP hosted PBX

See how the numbers stack up. Most customers save between 30% and 70% after migrating to SIP telephony.

Cost category	Legacy PBX	Jovien SIP solution	Typical saving
Telephone line rental	R2,500	R500	80%
Monthly call charges	R4,500	R2,250	50%
PBX maintenance	R1,500	Included / minimal	67%
Technician call-outs	R1,000	Included	100%
Remote worker costs	R800	Included	100%
Total monthly cost	R10,300	R3,750	64% saving

Figures are illustrative and based on a typical mid-size deployment. Request a customised comparison for your business.

Customer success story

Multi-branch manufacturing company

42 staff across three provinces, one unified phone system

Manufacturing • 42 employees • Johannesburg, Durban & Cape Town

The challenge

High monthly Telkom line rental costs
Ageing PBX equipment
Expensive inter-branch calls
No remote working capability
Costly maintenance contracts

The Jovien solution

Hosted Yeastar PBX
SIP voice services & 42 IP extensions
Mobile app integration
Auto attendant & call reporting
Branch interconnect

The results

R10,450

Saved every month (R18,600 → R8,150)

R125,400

Annual saving

55%+

Lower telephony cost

"The migration was completed over a weekend with minimal disruption. We reduced our monthly phone costs by more than 55% while giving our employees the flexibility to work from anywhere."

Pricing guidance

Hosted PBX packages

Transparent entry-level pricing, with tailored quotes as you scale. Prices exclude VAT and vary with contract term, hardware and requirements.

Starter

Best for 5–10 users

From R75per extension / month

Get a Quote

Business

Best for 10–50 users

Customtailored quote

Request Pricing

Enterprise

Best for 50+ users

Customtailored quote

Request Pricing

SIP call charges45c / min (per-second billing)

Yealink IP phonesFrom quotation

Number portingFrom quotation

Installation & trainingQuoted per project

Business fibreAvailable on request

LTE / 5G backupAvailable on request

*Prices exclude VAT and may vary based on contract term, hardware selection and service requirements.

Simple migration

From first call to go-live — with minimal disruption

Free assessment

We review your current phone system and requirements.

Solution design

We recommend the right SIP platform and hardware.

Number porting

We handle all porting paperwork and coordination.

Installation

We configure phones, users and call routing.

Training

We onboard your staff with user training.

Go live

Weekend or after-hours cutover with minimal disruption.

Ongoing support

Local support, monitoring and maintenance.

Why Jovien Communications

The right partner for business communications

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Established & experienced

Established in 2013, with a team carrying 20+ years of combined industry experience.

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Local support, national reach

Local South African technical support with nationwide deployment across Southern Africa.

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Certified specialists

Certified networking and security specialists delivering end-to-end ICT under one roof.

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Flexible options

Flexible rental and ownership options to suit your budget and cash flow.

Questions answered

South African telephony FAQ

The practical questions South African businesses ask before switching to SIP.

Can I keep my existing phone numbers?

Yes. In almost all cases your existing geographic numbers can be ported across to the Jovien SIP platform, so customers keep calling the same numbers.

How does number porting work, and how long does it take?

We manage the entire porting process and paperwork on your behalf, coordinating with your current provider. Timeframes vary by provider, but we plan the cutover to avoid disruption and keep you informed throughout.

What contract options are available?

We offer flexible terms, including both rental and ownership options, so you can choose what suits your budget and cash flow. Ask us about OPEX / asset finance to spread costs.

Rental versus ownership — which is better?

Rental keeps upfront costs low and bundles support, ideal for preserving cash flow. Ownership can suit businesses that prefer to capitalise equipment. We'll advise on the best fit for you.

What happens during load shedding?

With the right power backup in place, your phones stay up during load shedding. We recommend a UPS for your network and phone equipment, and LTE/5G failover so calls continue even if fibre drops.

What UPS or power backup do you recommend?

We size a UPS to keep your router, switch and key handsets running through typical load shedding windows. This is included in our assessment and design.

Do you offer LTE or 5G backup?

Yes. LTE/5G backup provides automatic failover so your voice service and internet continue if your primary fibre link goes down.

What about internet failover?

We can configure automatic internet failover between your primary connection and a backup link, keeping calls and connectivity live during an outage.

Does this support remote and hybrid working?

Absolutely. Staff can take calls on a mobile app or softphone from anywhere, using your business number — ideal for remote and hybrid teams.

Can you connect multiple branches?

Yes. We interconnect your branches so inter-office calls are free and everyone shares one unified phone system, auto attendant and reporting.

What internet do I need for SIP?

A stable business-grade connection — usually fibre — with enough bandwidth for your call volume. We assess your line and recommend upgrades or backup where needed.

What support and maintenance do you provide?

Local South African support, proactive monitoring and ongoing maintenance, with remote and on-site assistance across our coverage areas.